Refund policy applicable to Indicators and Alerts only.
Refunds for coaching services rendered are non-refundable.
Refunds on discounted products and services are non-eligible.
Refunds due to lack of signals on indicators are non-eligible. It is the user’s responsibility to adjust how many signals they receive by changing the settings according to risk preference. STP is not responsible for lack of signals due to market direction and or user’s settings.
Upon subscribing to the free trial, subscribers will have access to the trial services for a period of seven (7) days. Absent cancellation within this period, subscribers automatically enroll in the Beginner Bot Package, comprising PSAR, Rapidfire, Reversal, and STP Indicator Package. This transition incurs charges for the Beginner Bot Package. Please note that there is a strict no refund policy for the Beginner Bot Package once a subscriber is charged. By continuing the subscription past the free trial period without cancellation, the subscriber acknowledges and agrees to this policy.
Subscribers bear sole responsibility for trial cancellation before the 7-day period elapses. Post-trial enrollment into the Beginner Bot Package is non-refundable.
Crypto payments for services are non-refundable.
NEW STP Clients are eligible for a 3-Day Money Back Guarantee if the user is unhappy with the service. Please email Sales@swingtradepros.com with your Order ID to coordinate the refund within 3 Days of First Subscription.
EXISTING Clients are responsible for their own subscription cancellations prior to next billing cycle. Refunds will NOT be issued if the next billing cycle has passed and became active. Users can self-cancel STP services via the website on which they subscribed:
- Cancel via logging into their account on our website here: https://swingtradepros.com/my-account/ (if the purchase was made on STP website).
- Cancel via logging into their PayPal account and heading to subscriptions here:https://www.paypal.com/billing/subscriptions (if the purchase was made on Discord through PayPal)
We at STP strive for 100% customer satisfaction guaranteed. Join our Discord and stay connected for support. Please email Sales@swingtradepros.com with your Order ID to coordinate the cancellation 24 hours prior to the renewal date if you require assistance.