Best support path
For account, access, and membership questions, email sales@swingtradepros.com with the email used at checkout and any relevant order or subscription detail.
- + Use your checkout email
- + Tell us whether you need help with billing, login, Discord, alerts, or TradingView tools
- + Include an order or subscription reference when available
Member help
Active members should use their dashboard access link or Discord support room when the question is about included tools, alerts, subscriber dashboard access, or live community workflow.
- + Discord support is fastest for active members
- + Dashboard access issues should include your login email
- + SMS alert questions should include whether you opted in by phone
Billing and plan support
For charges, renewals, cancellations, plan changes, or an earlier order, email from the address used at checkout. Include the plan or product name and any order or subscription reference you have.
- + STP Premium
- + STP Elite AI
- + Included STP trading tools
- + Earlier indicator, alert, or coaching orders
SMS opt-out or phone update
For SMS alert follow-up, email support with the phone number you want removed or updated. The public form only captures SMS interest after explicit opt-in, and message/data rates may apply.